Privacy Policy

1. Introduction

Welcome to Clinova. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Name, username, title
• Contact Data: Email address, telephone numbers, clinic address
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website and services
• Medical Data: Patient records, diagnoses, prescriptions, and medical attachments

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our clinic management services
• To manage your account and subscription
• To process appointments and medical records
• To send you important updates and notifications
• To improve our services and user experience
• To comply with legal obligations

4. Data Security

We use HTTPS in transit, tenant isolation, role-based access controls, private storage for medical attachments (not public URLs), and audit logging for sensitive access. Do not share medical records via WhatsApp or unsecured channels.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Medical records are retained according to local healthcare regulations.

6. Your Rights

Under data protection laws, you have rights including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing of your data
• Right to data portability
• Right to withdraw consent

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: